A prospective tenant might very well fall in love with a house or suite before ratifying the lease. They may move in as happy as clam. But after a while, that sheen will wear off. Soon enough, their only knowledge with their belonging overseer and/ or landlord, apart from basic revises, is that once a […]
Tag: customer
When Culture Thrives, Customer Experience Will, Too
There are many reasons to reinforce values through a strong, consistent company culture. You’re more likely to attract and keep the best talent, for one. But culture also drives a positive, fulfilling customer experience that’s essential to business success. In a PwC study, 73% of U.S. consumers said that experience was a priority in their […]