I love construe observable signalings of a customer- and employee-focused culture. My wife and I were on vacation in Mexico. The works at the resort were astounding. They were upbeat, outgoing and willing to do anything to make their guests’ stay as perfect as it could be. Something I noticed right away was the customer-centric […]
How important is client event in their own organizations? Most execs now consider patron experience their own priorities, but so many of them are still not ready to get serious about it. Yes, according to data from SurveyMonkey, 89% of C-level administrations say they are “extremely invested” in CX, but we know that 89% of […]
A prospective tenant might very well fall in love with a house or suite before ratifying the lease. They may move in as happy as clam. But after a while, that sheen will wear off. Soon enough, their only knowledge with their belonging overseer and/ or landlord, apart from basic revises, is that once a […]
There are many reasons to reinforce values through a strong, consistent company culture. You’re more likely to attract and keep the best talent, for one. But culture also drives a positive, fulfilling customer experience that’s essential to business success. In a PwC study, 73% of U.S. consumers said that experience was a priority in their […]
