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The No. 1 Way to Keep Tenants Happy | Daily Podcast


A prospective tenant might very well fall in love with a house or suite before ratifying the lease. They may move in as happy as clam. But after a while, that sheen will wear off.

Soon enough, their only knowledge with their belonging overseer and/ or landlord, apart from basic revises, is that once a month you make their money. This, of course, is not the best way to earn someone’s heart.

The only other consistent contact you have with a resident is upkeep and it is here where you can make all the difference.

The biggest expenditure that you can control as a proprietor and/ or asset overseer is reducing your turnover. Less turnover makes less vacancy and fewer turnover outlays. And the most effective way to reduce turnover is to increase your rental renewals.

So, how can you accomplish this? Good customer service. And the very best customer service you can offer a tenant is tone upkeep. Think of your holders as your purchasers, and your maintenance as customer service!

Tenant Maintenance Requests
Require that maintenance askings be in writing. If pertinent, application that they are sent through your asset administration arrangement. But at the very least, seeks should be made via email. That room, there is no confusion as to what is being requested.

Also, ask for permission to enter to be granted up front. Remember, each state’s regulations are different considering notice of entry. So, talk to an advocate to make sure you are in compliance.

That tell me anything, the only thing I would make sure to avoid is allowing a resident to pick the time or negotiating it in each instance. You will naturally end up with a lot of work line-ups that need to be done in the morning, at midday, or right after piece. This will 1) has become a complete headache to schedule and 2) lead to a lot of downtime if you have a maintenance tech on faculty or postpones “if youre using” a contractor.

Keep interpret the commodity here:
https://www.biggerpockets.com/blog/keep-tenants-happy-maintenance-musts

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